Virtual Care visits bring care to you. Schedule your telemedicine appointment with a CHI Saint Joseph Medical Group provider, and receive expert care from the comfort of your home or from anywhere you choose. Learn more about video visits below.
If you currently have a provider with CHI Saint Joseph Medical Group, call your provider’s office to make an appointment for a virtual visit. New patients can call 859.313.2255 to schedule an initial in-person visit. You may be asked to leave a message at which point a representative will be in contact with you shortly.
A virtual visit lets you meet with your provider through a video call, instead of going into the clinic. Once you have a virtual visit scheduled with your provider, follow these steps:
From your mobile device
From your computer
With both of these methods, you will be placed in the virtual waiting room until your provider arrives. Make sure the microphone and camera are on as indicated on the bottom of the screen.
A virtual visit is an appointment with your provider using Zoom, a HIPAA-compliant video conferencing tool. It’s similar to an in-person visit, except you don’t have to go to the clinic.
The cost is about the same as an in-person appointment.
It depends on your insurance coverage. If you are required to pay a co-pay during an in-person visit, then it will also apply for your video visit. You may receive a mailed request for payment.
You must have an Internet-enabled device—like a smartphone, tablet, or computer—with a camera and a speakerphone. Cellular data charges may apply if you are not using Wi-Fi. Check with your carrier if you have questions about your data plan.
It should be about the same as an in-person visit.
It’s best to be in a private location with a strong Internet connection.
Depending on the nature of your visit, a thermometer, blood pressure measurement and a flashlight could be helpful.
Virtual visits are never recorded and are encrypted to ensure privacy. They are also HIPAA compliant to protect your privacy. Learn more at https://zoom.us/docs/doc/Zoom-hipaa.pdf
Please contact your doctor’s office for assistance.
We look forward to your next scheduled video visit with us and we want your experience to be the best it can possibly be. Here are a few tips to help you successfully connect with your doctor on your mobile device.
We look forward to your next scheduled video visit with us and we want your experience to be the best it can possibly be. Here are a few tips to help you successfully connect with your doctor on your computer.
From writing down your medications to downloading zoom, this video covers a few simple things you can do to help get ready for your next video visit. We also demonstrate how to successfully take your vital signs (temperature, heart rate, blood pressure, and weight).
We are excited to offer scheduled video visits for our patients. Learn more about what a video visit is and how it can be a convenient option for you to see your doctor.
From everyday appointments to pharmacy follow-up visits, here is a look at the most common health care visits that can be handled virtually.
In this video we answer a few commonly asked questions, including what kind of appointments work well for a virtual visit and how the video technology we use is encrypted to ensure privacy.
In this video we demonstrate a video visit from start to finish
Ready to schedule? Call your provider’s office or contact our physician referral team at 859.313.2255.
