BEREA, Ky. (Aug. 8, 2023) – Saint Joseph Berea received a five-star rating for both physician and nurse communication by Becker’s Hospital Review, the leading magazine for hospital business news and analysis. Saint Joseph Berea was one of only two Kentucky hospitals that received five-star recognition for nurse communication, and one of four Kentucky hospitals that earned five-star physician communication.
Becker’s compiled a list of the best hospitals for physician and nurse communication in each state using Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) data provided by the Centers for Medicare & Medicaid Services (CMS). HCAHPS data is collected by a national, standardized survey of hospital patients about their experiences during a recent inpatient stay. Based on this data, Saint Joseph Berea also made the Becker’s list of hospitals patients are most likely to recommend in every state.
“Ensuring our patients feel comfortable and confident in their treatment plan is one of our top priorities,” said John Yanes, president, Saint Joseph Berea. “We are proud to be recognized by Becker’s Hospital Review for our excellent physician and nurse communication. This wouldn’t be possible without our team of exceptional caregivers.”
The star ratings are based on survey data collected from hospital patients from July 2021 through June 2022. Each star rating combines data from three HCAHPS survey questions and summarizes how well patients feel that their nurses/physicians explained things clearly, listened carefully to the patient, and treated the patient with courtesy and respect.
Becker’s awarded five-star ratings for physician communication to 347 hospitals and five-star ratings for nurse communication to 364 hospitals nationwide.
Click here to learn more about Becker’s top hospitals for physician communication, and visit this link for more information about Becker’s top hospitals for nurse communication.
About CHI Saint Joseph Health
CHI Saint Joseph Health, part of CommonSpirit Health, is one of the largest and most comprehensive health systems in the Commonwealth of Kentucky with 100 locations in 20 counties, including hospitals, physician groups, clinics, primary care centers, specialty institutes, home health agencies and an ambulatory Care Center. The hospitals in CHI Saint Joseph Health are Flaget Memorial Hospital, Saint Joseph Berea, Saint Joseph East, Saint Joseph Hospital, Saint Joseph Jessamine, Saint Joseph London, Saint Joseph Mount Sterling, and Women’s Hospital at Saint Joseph East. In total, the health system serves patients in 35 counties statewide. CHI Saint Joseph Health is dedicated to providing a wide array of services toward a goal of building a healthier future for all. CHI Saint Joseph Health embodies a strong mission and faith-based heritage and works through local partnerships to expand access to care in the communities it serves.
About Saint Joseph Berea
Saint Joseph Berea is a 25-bed critical access hospital located in Berea, Kentucky. Established in 1898 on the grounds of BereaCollege, the facility serves residents of Madison, Estill, Garrard, Jackson and Rockcastle counties. Saint Joseph Berea recognizes the importance of family, friends and familiar surroundings in the healing process and provides a breadth of services so that getting first-rate care doesn’t have to mean being far from home.
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Publish date:
Tuesday, August 08, 2023
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Mary Branham, Director, Communications
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