Financial Assistance for Patients
Catholic Health Initiatives (CHI) understands that paying for emergency and/or medically necessary medical care can be difficult, particularly for patients who lack health insurance. As part of our ongoing commitment to our patients, CHI works hard to help our patients address their financial responsibilities in a way that is fair and sensitive to their circumstances. We have instituted a program designed specifically to help those who find themselves in financial distress.
The Program
The CHI Financial Assistance Policy (available in multiple languages) applies to uninsured/underinsured patients who come to our facilities for treatment. This policy provides financial relief to patients who qualify based on a comparison of their financial resources and/or income to Federal Poverty Guidelines. The program is designed specifically for non-elective care patients whose household financial resources and/or income are at or below 400 percent of the Federal Poverty Level.
To qualify for any assistance, uninsured/underinsured patients will be asked to complete a CHI Financial Assistance Application (available in multiple languages) which includes information relating to household income and expenses.
We are committed to working with our patients to establish an appropriate payment plan based on the amount due and the patient’s financial status.
If you have questions regarding our policy or applications(s), please contact 502.350.5000.
Financial Assistance Policies & Applications
Financial Assistance Policy - Summary
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Financial Assistance Policy
- Arabic
- German
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- English
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- Hmong
- Japanese
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- Tagalog
- Vietnamese
- Simplified Chinese
- Traditional Chinese
Financial Assistance Policy Contact
- Arabic
- German
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- English
- French
- Hindi
- Hmong
- Japanese
- Korean
- Portuguese
- Russian
- Tagalog
- Vietnamese
- Simplified Chinese
- Traditional Chinese
Billing and Collections Policy
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- Vietnamese
- Simplified Chinese
- Traditional Chinese
Financial Assistance Application
Amount Generally Billed
If you qualify for partial support from CommonSpirit Health, learn the amounts generally billed/reimbursed for services at CommonSpirit Health hospitals. View Amount Generally Billed.
Financial Assistance Provider Listing
View the list of providers that are covered and/or not covered by the Financial Assistance Policy.
CHI Saint Joseph Medical Group Financial Assistance Program
CHI Saint Joseph Medical Group is the employed provider network of CHI Saint Joseph Health. With approximately 275 providers, we offer care in 88 locations across central and eastern Kentucky. CHI Saint Joseph Medical Group has instituted a program to help those who find themselves in financial distress.
Estimate Your Health Care Costs
CHI Saint Joseph Health is committed to helping patients make informed decisions about their care. Our cost estimate tool helps you estimate your out-of-pocket costs for care. This tool provides cost estimates for at least 300 common medical services and procedures.
You can also download a list of our standard charges for these services.
While this tool can help you estimate some health care costs, it’s important to know that it only provides a partial estimate.The estimate includes the hospital’s charges and fees, but it does not include physician fees, such as charges for your emergency room physician, radiologist or anesthesiologist. In addition, your final cost may be higher or lower depending on many factors, including insurance coverage, the length of your stay in the hospital, health complications and recommended treatments ordered by your doctor.
For a more complete understanding of your financial responsibility, contact your insurance provider. You may also contact us to speak with a CHI Saint Joseph Health financial counselor and learn about financial assistance options you may be eligible for.
Getting Started
To generate the most accurate estimate for your health care procedure, please have the following information available:
- Insurance information, if applicable (not required)
- Patient's personal information, including contact information
- The name of your procedure or service
Photography and recording
Photography and recording are prohibited without permission.
We value the privacy of our patients, visitors and staff. By law, we are required to put safeguards in place to protect all privacy. You may be asked to stop recording at the request of our hospital staff. Visual images solely for the personal use of the patient may be made by the patient or legal guardian in patient rooms at the discretion of the attending physician. However, hospital staff may not be included, unless the staff member has given his or her expressed permission.
Hospital Price Transparency
We are committed to price transparency and empowering patients to understand their health care costs. Basic information about pricing and costs is provided below. For a more complete understanding of your financial responsibility, we encourage you to contact your insurance provider.
Estimate Cost of Care
We want to help you make informed decisions about your care. To obtain cost estimates for common health care services, please access our easy-to-use cost estimator tool. You may also contact our financial counselors for assistance.
Standard Charges
The Centers for Medicare & Medicaid Services (CMS) requires hospitals to publish standard charges and pricing in a machine-readable format. The Standard Charges file does not include insurance deductibles or other patient-specific insurance information or financial assistance discounts. To obtain an estimate of your out-of-pocket costs, we recommend using our cost estimator tool or contacting your insurance provider.
