Before becoming director of nursing in 2022, Charles served in other leadership roles, including charge nurse, supervisor and nursing manager. She credits her experiences in both the bedside and administrative sides of nursing for preparing her for her current position.
Charles makes decisions that affect nearly all aspects of patient care. She hires new team members, develops business plans and goals for her departments, and implements new policies and procedures, while ensuring patients receive safe, high-quality services.
“As a leader, my vision for nursing at Saint Joseph Hospital is to advocate for delivering the right care at the right time, and continue practicing human caring when the world around us seems to be wandering away from the human connection,” Charles said. “May we continue listening to our patients and their families as we place them at the center of our medical planning and decision-making.”
Despite her busy life, Charles remains close to her roots. In her spare hours, when she’s not spending time with loved ones, hiking in the Red River Gorge or volunteering with a nonprofit that provides free, pop-up health care clinics, she enjoys working on her family farm. Her path has come full circle.
"What I most value about working at Saint Joseph Hospital is our grounding in faithbased principles. My faith is very important to me and my source of strength on the hard days.”