A tour de force, Patrick Anderson wears many hats in his position as applications manager for the CHI Saint Joseph Medical Group. Keeping providers and their support personnel focused on patient care, Patrick said he relies on his talented group of physician liaisons.
“I oversee all implementations, integrations, support, training; essentially, everything that touches the ambulatory market [with clinical applications],” Patrick said. “I work with a tremendously amazing group of people in the medical group. We feed off each other really well. We’ve always had the humankindness perspective by looking out for each other and caring about each other, which transcends into everything we do.
“When I do look at a system we’re going to implement, I see how that will affect the patient because of what the provider will now have to do. It seems like everyone on the team sees that.”
During the last year, the way care looks for patients has undergone major changes and developments in light of the COVID-19 pandemic.
Patrick played a critical role in the implementation of Zoom among the market so patients could safely see their doctor from the comfort of their home.
“At the beginning of the pandemic, we knew we were going to have to go virtual, but we didn’t know what that was going to look like,” Patrick said. “I knew we had Zoom licenses, and I felt like we would be able to implement it. After meeting with Deborah Burton [telemedicine services program manager], Dr. Thomas Coburn and medical group leadership, within four days, we had Zoom completely implemented throughout the state.”
Patrick said the idea for virtual medicine during the pandemic as a means to connect patients to their providers came to him while fishing.
“I get all my best ideas while fishing,” Patrick said. “I was talking to Dr. Coburn, and he joked to FaceTime him while I was fishing to see what I was catching, and that’s when we started talking about Zoom as an option for health care.”
Patrick was named CHI Saint Joseph Medical Group Leader of the Year in 2020. Patrick started at Saint Joseph Hospital in 2007 in medical records before transitioning into the physician liaison role two years later.
“What interested me most when I took the position was trying something new,” Patrick said. “It wasn’t until I got into health care that I saw how, and even from the medical records perspective, how critical the work I was doing was.”
In his free time, Patrick spends time with his wife and children, who both attend University of Kentucky. He said his family loves Disney and traveling to Disney World in Florida for vacation. And he always keeps his fishing gear readily available for spontaneous trips to a local lake.
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Spirit of Health magazine's print edition is distributed quarterly and focuses on topics related to our CHI Saint Joseph Health purpose and values.
