CHI Saint Joseph Medical Group Health Information Management clerk Marilyn Lawson makes a big impact for patients, earning her recognition as the Employee of the Year for the Medical Group in 2021.
“I get that ‘this is why I do what I do’ feeling every day,” Marilyn said. “When I talk to a patient and they need their records and love that I can help them get their information quickly, that’s what I love. I get satisfaction from helping the person on the other end and completing the task at hand.”
Surprised by the recognition, which included a celebration video featuring Marilyn’s family and colleagues, she said she started to cry when she heard all of the kind words.
“Everyone was there surrounding me when I found out,” Marilyn said. “I’m such a crybaby, but it was so nice and it really surprised me.”
Marilyn has been with CHI Saint Joseph Medical Group for two years and has nearly 20 years experience with medical records. She found her passion for helping others when she was young.
“I wanted to be a nurse, but didn’t go back to school,” Marilyn said. “I love being a caregiver, especially for kids and elderly. The love sprouted from my mom; I took care of her for the last years of her life. I feel like no elderly person should be left alone – someone should always take care of them.”